Catherine Nellissen
Catherine Nellissen's latest writings
Phone Answering Skills for Support Staff
How you answer your phone can make or break your company. In the age where the Internet has become indispensable, the good old telephone is still a favourite when it comes to customer service. People still like speaking to a person rather then sending emails and wondering when they’re going to get a response. The telephone is quicker and more enjoyable to use for a lot of clients. (posted by Catherine Nellissen 6 years 260 days ago.)
How you answer your phone can make or break your company. In the age where the Internet has become indispensable, the good old telephone is still a favourite when it comes to customer service. People still like speaking to a person rather then sending emails and wondering when they’re going to get a response. The telephone is quicker and more enjoyable to use for a lot of clients. (posted by Catherine Nellissen 6 years 260 days ago.)
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